At FXDX Exchange, we value your privacy and are committed to protecting your personal information with the highest standards of security, transparency, and integrity.
This Privacy Policy explains how we collect, use, process, store, and protect your information when you visit or use FXDX Exchange (“Platform”, “Website”, “Services”).
By accessing our website, you agree to the practices described in this Privacy Policy.
Who we are
Website: FXDX Exchange
Business Type: Financial Technology / Digital Asset Trading Infrastructure
Services include:
Account management services
Trading platform access
Market analytics
Customer support services
Product updates and communications
Security monitoring and fraud prevention
Information we collect
We may collect the following categories of information:
Personal Information
When voluntarily submitted by you:
- Full name
- Email address
- Phone number
- Company name
- Country / region
- Account credentials
- Customer support communication details
Technical Information
Automatically collected:
- IP address
- Device type
- Operating system
- Browser type
- Pages visited
- Referral source
- Session duration
- Login timestamps
- Cookie identifiers
Transaction & Platform Activity
Where applicable:
Fraud monitoring records
Trading activity
Wallet interactions
Platform preferences
Usage behavior
Security logs
Cookies
FXDX Exchange uses cookies and similar tracking technologies to enhance platform functionality, improve user experience, and maintain a secure browsing environment. These technologies help us keep users logged in securely, remember account and website preferences, analyze traffic patterns, improve website performance, detect suspicious or fraudulent activity, and optimize how our services are delivered across devices and browsers.
The cookies we use may include Essential Cookies, which are necessary for core website functionality and secure access to platform features; Analytics Cookies, which help us understand how visitors interact with our website so we can improve performance and usability; Security Cookies, which support fraud prevention, account protection, and abnormal activity detection; and Preference Cookies, which remember settings such as language selection, display preferences, and personalized user choices for a smoother experience.
Users may choose to manage or disable cookies through their browser settings at any time; however, please note that disabling certain cookies may affect website functionality, account access convenience, or the overall user experience on the platform.
Sharing information
We do not sell personal information.
Information may only be shared with:
- infrastructure providers
- hosting partners
- analytics providers
- fraud prevention vendors
- professional legal / compliance advisors
- regulatory authorities when legally required
All third-party service providers are expected to maintain confidentiality and security standards.
International Data Transfers
Because our infrastructure and service providers may operate globally, your information may be processed in jurisdictions outside your country.
We implement appropriate safeguards to protect transferred information..
Data Retention
FXDX Exchange retains personal information and related data only for as long as necessary to fulfill legitimate business, operational, legal, and security purposes. This includes maintaining efficient platform operations, complying with applicable laws and regulatory obligations, resolving disputes, monitoring account and system security, preventing fraud or unauthorized activities, and maintaining accurate internal records for administrative and compliance purposes.
We regularly review stored data to ensure retention periods remain appropriate and aligned with business needs and legal requirements. When information is no longer required, inactive or outdated data may be securely deleted, anonymized, or archived using appropriate security measures designed to protect user privacy and maintain data integrity.
Contact Us
For privacy-related questions, requests, or concerns:
Website: FXDX Exchange Contact Page
Our team will respond within a reasonable timeframe.